Privacy Policy

Last updated: October 13, 2026

1. Overview

BayWorks ("we", "us", or "our") operates the BayWorks shop-management service at getbayworks.com and app.getbayworks.com. This policy explains what information we collect, why we collect it, and the choices you have about it. It applies to shop owners who create a BayWorks account and to visitors to our website.

2. Information we collect

• Account information — the email address, shop name, and name you provide when you sign up and as you use your account.
• Business data you enter — everything you type into BayWorks to run your shop: customers, vehicles, work orders, line items, parts, appointments, payments, and invoices.
• Support communications — messages you send us when you ask for help, along with any details you include.
• Basic server logs — standard technical data such as IP address and browser type, used only for security and diagnosing problems.

3. What we do not do

We do not sell your personal information or your business data. We do not show ads. We do not run third-party advertising or analytics trackers on the BayWorks application.

4. How we use your information

• To provide and operate the service — storing and displaying your customers, work orders, and invoices.
• To send transactional emails, such as estimates and work-order notifications you request.
• To respond to support requests.
• To improve the product and fix problems.
• To keep the service secure and prevent abuse.

5. Data hosting

Your data is stored in databases hosted by Supabase, Inc., our third-party cloud infrastructure provider. Data is encrypted in transit. Supabase's own privacy and security practices apply to the underlying hosting.

6. Third-party services

We use a small number of third-party providers to operate the service:

• Supabase — database hosting and user authentication.
• Resend — sending transactional email such as estimates and notifications.

These providers receive only the data necessary to perform their function, and only for the purpose of providing the service to you.

7. Data retention

We keep your account information and business data for as long as your account is active. If you cancel, your data remains available for export and then is removed in line with our backup retention schedule (backups are kept for a limited time for disaster recovery, then deleted).

8. Your rights and choices

You can access, correct, export, and delete your data at any time:

• Export — BayWorks lets you export your customers, work orders, and payments to CSV at any time.
• Correct — edit your account and business data directly in the application.
• Delete — contact us to delete your account and its data.

To exercise any of these, email support@getbayworks.com.

9. California residents (CCPA)

If you are a California resident, you have the right to request access to the specific pieces of personal information we hold about you, and to request that we delete it. We do not sell personal information, as described in Section 3. To make a request, email support@getbayworks.com.

10. Children

BayWorks is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Security

We take reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

12. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you in the application or by email.

13. Contact

Questions about this policy or about your data? Email us at support@getbayworks.com.